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Gati e-Connect

Gati E-Connect End-to-end Solutions for all your eTailing needs:

The Indian e-Commerce market is flourishing as a result of increasing internet and mobile penetration, growing acceptability of online payments and favourable demographics. Gati E-connect, the e-Commerce Logistic Solutions vertical of Gati, is India’s first integrated e-Commerce logistic solutions provider. Backed by the pioneer and leader in Express Distribution in India, Gati E-connect has an extensive reach of more than 99% of districts in India. Whether you have a Business to Business (B2B), Business to Customer (B2C) or Customer to Customer (C2C) requirement, your quest for the perfect logistics partner ends here. Our services ensure that your customers keep coming back to you because positive buying experience is a vital step in improving consumer confidence in an online retail environment thereby inducing repeat purchase

Premium Services

  • AM – PM Delivery Service – Shipment picked up the same day in the morning and delivered to 6 metros by 2100 Hrs
  • Assured delivery attempts within 12 / 24 / 48 & 48+ hrs
  • High Speed Air cargo movement

Express Services

  • High Speed Surface cargo movement
  • Cost effective with assured date of delivery

Reverse Pick up

  • Movement of refused and exchange shipments back to the vendorE-fulfillment Centres
  • Pickup from Vendors, Packing in Fulfilment Centres and last mile delivery
  • 4 e-fulfillment centres Pan India

Cash on Delivery

  • Handling INR 30 million of cash daily
  • COD remittance to the eTailer within 3 days

Unmatched Reach

  • Covering 5120 plus direct pin-codes
  • Covering 15,400 remote pin codes

Diverse Fleet Size

  • Delivery capability to handle shipments ranging from 0.5kg to 1 ton
  • 600 four wheelers & 750 bikers for last mile delivery to end customers
  • Delivery capacity to deliver more than 40,000 shipments per day

Dedicated Customer Care Center:

  • 24/7 – 365 days support
  • Handling over 65,000 calls per month
  • Docket tracking till delivery and reverse booking
  • Complaint resolution and non delivery reason updation

IT and Automation Solutions

  • API with major customers
  • SMS and E-mail tracking
  • Load and Delivery Planning
  • E-POD(Proof of Delivery) and E-Invoice

Gati Connect is Gati’s very own online shopping portal which is open for vendors to register and start selling their products. Unlike other online stores, here the vendors get to maintain their own product catalogue and decide the prices of the listed products. The success of any E-retailer is largely dependent on its logistics capability. Gati, the pioneer in express distribution handles the logistics of Gati Connect online store, thus ensuring a fool proof system.
Our online Portal is open to all vendors big or small, regional or national. All they have to do is register with us and we will give them a page where they can start displaying their products/managing their catalogue. All prices, promotions and schemes are left to the vendors to decide, giving them full freedom to run their business. This saves them from the huge expense and effort of setting up their own portal or E-comm website. An added advantage for the vendors is that Gati does not charge any commission on the sale of goods, giving them a good margin of 8-20%. This could mean higher profits for the vendor or benefit to the customers, making our portal the most cost efficient for the vendor and consumer.
As far as the logistics are concerned, we offer our vendors complete end to end solutions ranging from warehousing to the last mile doorstep delivery of the goods to the end customer. Our extensive logistics network covers the most remote locations which benefits vendors and consumers as it opens up the world to them. We also have a ’Cash on Delivery’ option for our customers who are not comfortable with online transactions.
To check out our online portal log on to www.gaticonnect.com

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