Charles Devlin D’Costa, Chief of Supply Chain Operations, Gati-KWE, is responsible for network development and optimization, structural improvement and hub design standards, franchise policy, processes and performance management and vendor and handler policy. Additionally, he handles e-commerce business and operations including customer relationships, revenue growth, profitability, operations capabilities and expansion strategy.
A logistics industry veteran with over 25 years of experience in operations, sales and marketing, he brings forth a unique perspective owing to his experience that spans market-leading organizations both within and outside the logistics industry.
A graduate from St. Xaviers College, Kolkata, he has various certifications in Supply Chain Management, Customer Centricity, Systems Management, etc. to his credit.